Accessibility Statement
We are committed to ensuring that our website and digital services are accessible to the widest possible audience, including individuals with disabilities. We strive to provide an inclusive user experience and to promote equal access to information, services, and functionality.
Conformance and Standards
This website is designed and maintained with reference to generally recognized accessibility standards and best practices, including the Web Content Accessibility Guidelines (WCAG) 2.0/2.1 Level AA, where reasonably practicable.
While we aim to adhere to these standards, accessibility is an ongoing process, and certain areas of the website may not yet be fully compliant at all times.
To support accessibility, the website is intended to:
- Provide a logical and semantic structure compatible with assistive technologies
- Enable navigation via standard keyboard controls
- Function across commonly used modern browsers
- Maintain compatibility, where possible, with widely used screen reader technologies
Limitations and Disclaimer
We make reasonable efforts to ensure accessibility; however, we cannot guarantee that all content will be fully accessible in all circumstances, including in relation to third-party content, integrations, or external links.
Users may experience variations depending on their device, browser configuration, or assistive technology.
Accessible Alternatives
Where content is not accessible, we will make reasonable efforts to provide accessible alternatives upon request, subject to technical and operational feasibility.
Accessible Customer Service
We are committed to providing accessible and inclusive customer service to all individuals, including people with disabilities.
We strive to ensure that our digital services and customer interactions are accessible, and we continuously consider accessibility in the design and operation of our services.
Accessible Service
Our communication channels are designed to provide clear and accessible information. We aim to communicate in plain language and respond in a manner that accommodates accessibility needs where reasonably possible.
Contact for Accessibility Requests
If you encounter any accessibility barriers on our website or require assistance, you may contact us directly:
- Email: accessibility@hot.tc
We will make reasonable efforts to respond promptly and to provide information or services in an accessible format upon request.
Feedback and Contact
We welcome feedback regarding the accessibility of our website.
If you encounter any accessibility barriers or require assistance, please contact us at:
Email: accessibility@hot.tc
We will make reasonable efforts to respond and address issues in a timely manner.
Updates
This Accessibility Statement was last updated on: March 24, 2026